About

Why Do We Do It

When the Pandemic passed, another crisis followed in its wake—the Great Resignation. Hospitals across the USA face a mass exodus of burnt-out, exhausted staff. Even now, hospitals lose nurses at an alarming rate with recruitment costing hundreds of thousands of dollars a year—money that could go towards medical equipment, facilities, and training. But it doesn’t have to be that way.

At Skylight Systems, we believe that if trauma is addressed, if nursing staff and other healthcare workers are less stressed and have greater job satisfaction, they will stay.

Our Personality

We Are Tuned In

We know healthcare. We understand the nuances of hospital life and can pick out what matters amongst the emotional, physical, and social demands each worker faces.

We are believers in change

No work culture is set in stone. We’re committed and passionate believers that any hospital workforce can benefit from positive cultural change.

We Are Outside-the-box Thinkers

We know the strategies that work when it comes to healthier working cultures, but we’re not afraid to get creative to get results tailored to your team.

Automate More Stuff Relax More.

Our facilitators are highly trained, professional, approachable, and perceptive. We fit seamlessly into your team, foster trust, and engage in honest, effective communication from the get-go.

Rev. Dr. G. Patrick Thompson, D. Min.

The Rev. Dr. G. Patrick Thompson, D. Min. is ordained clergy in the National Association of Congregational Christian Churches. His Master of Divinity degree is from McCormick Theological Seminary in Chicago. He is the Senior Pastor of the Historic Sturges Memorial Congregational Church in Port Huron, MI. Pat earned a doctorate from the Ecumenical Theological Seminary and has extensive experience in both public safety (West Bloomfield Fire Department) and healthcare chaplaincy. He has worked in spiritual care at DMC Sinai-Grace Hospital and the McLaren Health Management Group. He has specialized in trauma debriefing for more than 20 years and is a frequent participant in programs of the Crisis & Trauma Resource Institute.

Dr. Thompson is the chair of the operating board for the Martha T. Berry County Medical Care Facility in Mt. Clemens, MI. As the founder and CEO of Skylight Systems, LLC, Pat brings both his expertise and passion to the mission of compassionate healthcare. Pat and his wife Lorraine live in Roseville, MI.

Dr. JoNeil Conley, DM, RN

Dr. JoNeil Conley, DM, RN is a speaker, teacher, healer, and coach. She began her career as a Registered Nurse and has continued to help others in and out of the medical field. JoNeil is an adjunct professor, teaching quality improvement to masters and doctoral students. The principles and practices she shares are applicable to all organizations. As the Senior Director of Talent Development for the Advisory Board Company, she worked with over 400 healthcare organizations, training and empowering staff and leaders in subjects such as disruptive behavior, conflict resolution, self-care, teamwork, negotiations, and many others. JoNeil completed her doctorate in Organizational Leadership at the University of Phoenix.

She is a graduate of CoachU and Avalon Empowerment and currently has a coaching practice for people who have been bullied. She is the creator of the Meanness Matrix, a tool to resist and recover from the impact of negative people and experiences. Dr. Conley is the Program Development Officer and Senior Facilitator for Skylight Systems, LLC. JoNeil and her husband Bob live in Alma, MI.

About

Why Do We Do It

Our Personality

We Are Tuned In

We are believers in change

We Are Outside-the-box Thinkers

Automate More Stuff Relax More.

Rev. Dr. G. Patrick Thompson, D. Min.

Dr. JoNeil Conley, DM, RN

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